Tech News
Retreating From EVs Could Be Hazardous For Western Carmakers
technology - Posted On:2025-12-26 10:15:00 Source: slashdot
Western carmakers retreating from electric vehicles amid softening government mandates could find themselves in a precarious position as Chinese rivals continue gaining ground in the EV market they're choosing to de-prioritize. The EU on December 16th dropped its earlier plan to ban petrol car sales outright from 2035, instead requiring carmakers to cut emissions from new vehicles by 90% from 2021 levels. The day before, Ford announced a $19.5 billion asset writedown as it rethinks its EV strategy and ends sales of the all-electric F-150 pickup. In the U.S., the Trump administration has rolled back incentives and other measures that supported EVs. But Chinese brands controlled 10.7% of the all-electric car market in western Europe in the first ten months of 2025, up a percentage point from a year earlier, despite EU tariffs on Chinese EVs imposed in October 2024. Sales of Chinese hybrids, which aren't subject to those tariffs, have surged. EVs will eventually become the cheaper option as production expands and costs fall, meaning Western carmakers that slow down now risk giving competitors an unassailable lead. Read more of this story at Slashdot.
AI's Hunger For Memory Chips Could Shrink Smartphone and PC Sales in 2026, IDC Says
it - Posted On:2025-12-26 09:15:01 Source: slashdot
The global smartphone and PC markets face potential contractions of up to 5.2% and 8.9% respectively in 2026, according to downside risk scenarios from IDC that trace the problem to memory chip manufacturers shifting production capacity away from consumer electronics toward AI data centers. Samsung Electronics, SK Hynix and Micron Technology have pivoted their limited cleanroom space toward high-bandwidth memory for AI servers, restricting supply of the conventional DRAM and NAND used in phones and laptops. IDC expects 2026 DRAM supply growth to hit 16% year-on-year, below historical norms. The smartphone industry's decade-long trend of bringing flagship features to affordable devices is reversing. Memory represents 15-20% of the bill of materials for mid-range phones, and thin-margin vendors like Xiaomi, Realme and Transsion will bear the brunt. Apple and Samsung have long-term supply agreements securing components up to 24 months ahead. PC vendors including Lenovo, Dell, HP, Acer and ASUS have warned clients of 15-20% price increases heading into the second half of 2026. Read more of this story at Slashdot.
Gmail Users May Soon Be Able To Change Their Email Address and Keep the Old One
it - Posted On:2025-12-25 21:00:01 Source: slashdot
Google appears to be testing a feature that would let users change their @gmail.com address for the first time, according to an official support document. The support page exists only in Hindi, suggesting an India-first rollout, and Google notes that users will "gradually begin to see this option." The feature would let users switch to a new @gmail address while retaining full access to their old one, effectively giving a single account two working email addresses. Emails sent to either address would arrive in the same inbox, and existing data in Drive and Photos would remain unaffected. Users who switch cannot register another new address for 12 months. Google has not officially announced the feature. Read more of this story at Slashdot.
Fake MAS Windows Activation Domain Used To Spread PowerShell Malware
it - Posted On:2025-12-25 16:15:00 Source: slashdot
An anonymous reader shares a report: A typosquatted domain impersonating the Microsoft Activation Scripts (MAS) tool was used to distribute malicious PowerShell scripts that infect Windows systems with the 'Cosmali Loader'. BleepingComputer has found that multiple MAS users began reporting on Reddit yesterday that they received pop-up warnings on their systems about a Cosmali Loader infection. Based on the reports, attackers have set up a look-alike domain, "get[dot]activate[dot]win," which closely resembles the legitimate one listed in the official MAS activation instructions, "get[dot]activated[dot]win." Given that the difference between the two is a single character ("d"), the attackers bet on users mistyping the domain. Read more of this story at Slashdot.
Chinese Social Media Users Criticize Authorities in Rare Sign of Dissent
technology - Posted On:2025-12-25 13:15:00 Source: slashdot
An anonymous reader shares a report: Chinese social media users criticized two key government policies, rare signs of public dissent in the country where the internet is heavily censored. The death of the former head of China's one-child policy agency -- which for decades forced women to carry out abortions and sterilizations -- sparked criticism of the demographic effort, with one netizen lamenting the "children who were lost." Others, meanwhile, criticized Beijing's leadership over its ongoing row with Tokyo, sparked by Japanese Prime Minister Sanae Takaichi saying her country could intervene to defend Taiwan in a potential Chinese attack on the self-ruled island, which Beijing claims as its own. Read more of this story at Slashdot.
Framework Raises Memory Prices Again, Suggests Customers Bring Their Own RAM
it - Posted On:2025-12-25 12:15:00 Source: slashdot
Framework has announced yet another price increase for memory modules, the second in roughly a month, and the company is now actively encouraging customers to source their own RAM elsewhere if they can find better deals. The laptop maker cited "extreme memory shortages and price volatility" as the reason for the hike, noting that 32GB modules and smaller currently cost around $10 per gigabyte while 48GB modules run approximately $13 per gigabyte. Framework said it expects to raise prices again by January as its suppliers continue increasing costs, a trend analysts predict will persist through 2026. Framework plans to add a direct link to PCPartPicker in its configurators so DIY Edition buyers can compare prices and find cheaper alternatives. The company said its pricing still compares favorably to Apple's roughly $25 per gigabyte and pledged to stay as close as possible to acquisition costs. Storage price increases are also on the horizon, Framework warned. Read more of this story at Slashdot.
Waymo Pays Workers $22 To Close Doors on Stranded Robotaxis
technology - Posted On:2025-12-25 11:15:00 Source: slashdot
Waymo's fleet of autonomous robotaxis can navigate city streets and compete with human taxi drivers, but they become stranded when a passenger leaves a door ajar -- prompting the company to pay tow truck operators around $20 to $24 through an app called Honk just to push a door shut. The owner of a towing company in Inglewood, California, completes up to three such jobs a week for Waymo, sometimes freeing vehicles by removing seat belts caught in doors. Another Los Angeles tow operator said locating stuck robotaxis can take 10 minutes to an hour because the precise location isn't always provided, forcing workers to search on foot through narrow streets too narrow for flatbed rigs. Tow operators also retrieve Waymos that run out of battery before reaching charging stations, earning $60 to $80 per tow -- rates that aren't always profitable after factoring in fuel and labor. During a San Francisco power outage last weekend, multiple operators received a flurry of retrieval requests as robotaxis blocked intersections across the city. One San Francisco tow company manager declined because Waymo's offered rate fell below his standard $250 flatbed fee. Waymo said in a blog post that the outage caused a "backlog" in requests to remote human workers who help vehicles navigate defunct traffic signals. San Francisco Supervisor Bilal Mahmood called for a hearing into Waymo's operations, saying the traffic disruptions were "dangerous and unacceptable." A retired Carnegie Mellon engineering professor who studied autonomous vehicles for nearly 30 years said paying humans to close doors and retrieve stalled cars is expensive and will need to be minimized as Waymo scales up. The company is testing next-generation Zeekr vehicles in San Francisco that feature automatic sliding doors. Read more of this story at Slashdot.
The Phone-Based Retirement Is Here
technology - Posted On:2025-12-24 18:30:00 Source: slashdot
Adult children across the United States are increasingly reporting that their aging parents have developed what looks remarkably like the smartphone addiction [non-paywalled source] typically associated with teenagers, a phenomenon The Atlantic's Charlie Warzel has dubbed "phone-based retirement." A 2019 Pew Research Center study found people 60 and older spend more than half their daily leisure time -- four hours and 16 minutes -- in front of screens. Nielsen reported this year that adults 65 and up watch YouTube on their TVs nearly twice as much as they did two years ago. 40% of adults aged 59 to 77 reported feeling anxious without device access in a 2,000-person survey. Ipsit Vahia, chief of geriatric psychiatry at Mass General Brigham's McLean Hospital, cautioned against treating all older adults as a monolithic group. The COVID-19 pandemic drove significant tech adoption among seniors as Zoom became essential for family gatherings, church services, and telehealth. Some research suggests device use may be linked to better cognitive function for people over 50, and Vahia noted that technology use in older adults appears to protect them from isolation and loneliness -- the opposite of its effect on teenagers. Read more of this story at Slashdot.
Microsoft Says It's Not Planning To Use AI To Rewrite Windows From C To Rust
technology - Posted On:2025-12-24 17:15:00 Source: slashdot
Microsoft has denied any plans to rewrite Windows 11 using AI and Rust after a LinkedIn post from one of its top-level engineers sparked a wave of online backlash by claiming the company's goal was to "eliminate every line of C and C++ from Microsoft by 2030." Galen Hunt, a principal software engineer responsible for several large-scale research projects at Microsoft, made the claim in what was originally a hiring post for his team. His original wording described a "North Star" of "1 engineer, 1 month, 1 million lines of code" and outlined a strategy to "combine AI and Algorithms to rewrite Microsoft's largest codebases." The repeated use of "our" in the post led many to interpret it as an official company direction rather than a personal research ambition. Frank X. Shaw, Microsoft's head of communications, told Windows Latest that the company has no such plans. Hunt subsequently edited his LinkedIn post to clarify that "Windows is NOT being rewritten in Rust with AI" and that his team's work is a research project focused on building technology to enable language-to-language migration. He characterized the reaction as "speculative reading between the lines." Read more of this story at Slashdot.
Ireland's Diarmuid Early Wins World Microsoft Excel Title
technology - Posted On:2025-12-23 18:45:00 Source: slashdot
Irish competitor Diarmuid Early, dubbed the "Lebron James of Excel spreadsheets," has won the 2025 Microsoft Excel World Championship in Las Vegas, dethroning three-time champion Andrew Ngai. The BBC reports: The esport showpiece in December attracted competitors worldwide as 256 spreadsheet heads battled it out across knockout rounds to join the final 24 in Vegas. [...] A three-time champion in the financial Excel tournaments, this win was Diarmuid's first in the overall competition. He held the triple-world champion Andrew Ngai to second place, and won the $5,000 prize and title belt. [...] Excel esports transforms a common office tool into a dynamic sport. More than 20 years old, the competitive scene has evolved from being finance based to now involving more general problem solving. Although it might help, Diarmuid said "it doesn't require accounting or finance knowledge." He described an example where Excel is used in solving a maze, scoring poker hands, or even sorting Kings and Queens into the battles in which they fought. Generally there is a 30 minute challenge, with each challenge broken up into levels. The questions increase gradually in difficulty, with each correct answer gaining a player points. Whoever gets the most points wins, and in a tie, it is whoever got there first. "It's just, can you think on your feet and do things quickly in Excel?" he said. "If you solve the earlier levels in a neat way, that'll let you hit the ground running faster on the later ones." Read more of this story at Slashdot.
'Fragmented' Microsoft Tools Undercut Efficiency at Amazon and Whole Foods, Internal Deloitte Review Finds
technology - Posted On:2025-12-23 16:45:00 Source: slashdot
An anonymous reader shares a report: It's been more than eight years since Amazon bought Whole Foods, but the two companies still haven't aligned their setup for the Microsoft software their employees use. That disconnect was flagged in an 8-week Deloitte review of Whole Foods' use of Microsoft 365 apps earlier this year, according to an internal document obtained by Business Insider. Deloitte found that Whole Foods relies on "fragmented" Microsoft toolsets, has loose security and data-retention practices, and employs a complex user-management setup -- all of which contribute to inefficiencies and lower productivity when working with Amazon employees. The consulting firm recommended a 24-month integration plan that would first move Whole Foods' corporate employees onto Amazon's backend system, followed by its frontline workers. The phased approach would ensure a "smooth transition for users and minimal disruption to business processes," while generating cost savings, the document said. The review, completed in May, highlights Amazon's ongoing challenges in integrating Whole Foods. Since acquiring the chain in 2017, the company has struggled to scale the business and integrate operations, resulting in frequent reorganizations and shifting strategic priorities. Read more of this story at Slashdot.
Europe's Public Institutions Are Quietly Ditching US Cloud Providers
technology - Posted On:2025-12-23 15:15:00 Source: slashdot
European public institutions are quietly migrating away from American cloud providers and office software, driven less by policy ambitions in Brussels than by the mundane legal reality that GDPR-mandated risk assessments keep flagging the US CLOUD Act as an unacceptable threat to citizen data. Austria's Federal Ministry for Economy, Energy and Tourism moved 1,200 employees to the open-source platform Nextcloud in four months. Germany's Schleswig-Holstein has already transitioned 24,000 of its 30,000 civil servants to LibreOffice, Nextcloud and Thunderbird. The International Criminal Court in The Hague announced in November 2025 that it would replace Microsoft office software after chief prosecutor Karim Khan was temporarily locked out of his Outlook account. Competition economist Cristina Caffarra estimates that 90% of Europe's digital infrastructure is now controlled by non-European companies. Forrester predicts no European enterprise will fully abandon US hyperscalers in 2026, but these targeted migrations for sensitive government applications are already underway. Read more of this story at Slashdot.
Uber, Lyft Set To Trial Robotaxis In the UK In Partnership With China's Baidu
technology - Posted On:2025-12-23 08:15:00 Source: slashdot
Uber and Lyft plan to trial robotaxis in London starting in 2026 using autonomous vehicles from Baidu, as the UK fast-tracks approvals for self-driving cars on public roads. CNBC reports: Lyft's testing of Baidu's initial fleet of dozens of vehicles will begin in 2026, pending regulatory approval, "with plans to scale to hundreds from there," Lyft CEO David Risher said in a post on social media platform X on Monday. Meanwhile, Uber said that its first pilot is expected to start in the first half of 2026. "We're excited to accelerate Britain's leadership in the future of mobility, bringing another safe and reliable travel option to Londoners next year," the company added. The moves add to Baidu's growing global footprint, which it says includes 22 cities and more than 250,000 weekly trips, as it races against other Chinese players like WeRide and Western giants like Alphabet's Waymo. The UK, in particular, has seen a wave of interest from driverless taxi companies, following the government's announcement in June that it would accelerate its plans to allow autonomous vehicle tech on public roads. The government now aims to begin permitting robotaxis to operate in small-scale pilots starting in spring 2026, with Baidu likely aiming to be among the first. The city of London has also established a "Vision Zero" goal to eliminate all serious injuries and deaths in its transportation systems by 2041, with autonomous driving technology expected to play a large role. Read more of this story at Slashdot.
Garmin Emergency Autoland Has First Save
technology - Posted On:2025-12-22 22:45:00 Source: slashdot
"Garmin's Collier Trophy award-winning Autonomi emergency Autoland, a system designed to safely land an aircraft in the event of pilot incapacitation, made its first real-world use and save on Saturday," writes Slashdot reader slipped_bit. AvBrief.com reports: Social media posts from flight tracking hobbyists reported a King Air 200 squawked 7700 about 2 p.m. local time today. The Autoland system was initiated and landed the aircraft at Rocky Mountain Metropolitan Airport near Denver. A recording from LiveATC's feed of the airport's tower frequency includes a robotic female voice declaring a pilot incapacitation and the intention to land on Runway 30. The aircraft landed successfully and there have been no reports of injuries. The nature of the incapacitation and the condition of the pilot have not been released. VASAviation put together this nice animation of the event [here]. The aircraft, N479BR, was being operated by Buffalo River Outfitters from Aspen to Rocky Mountain Metropolitan. It's not clear how many people were on board. The system appeared to work flawlessly, and the controller at Rocky Mountain Metropolitan seemed to take it in stride, accommodating as many requests as he could before shutting down the airport for the landing. Read more of this story at Slashdot.
Cyberattack Disrupts France's Postal Service, Banking During Christmas Rush
it - Posted On:2025-12-22 18:45:00 Source: slashdot
An anonymous reader quotes a report from the Associated Press: With just three days to go before Christmas, a cyberattack knocked France's national postal service offline Monday, blocking and delaying package deliveries and online payments. The timing was miserable for millions of people at the height of the Christmas season, as frazzled postal workers fended off frustrated customers. No one immediately claimed responsibility, but suspicions abounded. What the postal service La Poste called a ''major network incident'' remained unresolved by Monday evening, more than eight hours after it was first reported. For a company that delivered 2.6 billion packages last year and employs more than 200,000 people, that's a big hit. La Poste said in a statement that a distributed denial of service incident, or DDoS, "rendered its online services inaccessible." It said the incident had no impact on customer data, but disrupted package delivery. Letters, including holiday greeting cards, could still be mailed and delivered. But transactions requiring tracking or access to the postal service internal computer systems were impossible. The cyberattack also hurt online banking. Customers of the company's banking arm, La Banque Postale, were blocked from using the application to approve payments or conduct other banking services. The bank redirected approvals to text messages instead. "Our teams are mobilized to resolve the situation quickly," the bank said in messages posted on social networks. The disruption came a week after France's government was targeted by a cyberattack that targeted the Interior Ministry, in charge of national security. Read more of this story at Slashdot.
'Confused' Waymos Stopped in Intersections During San Francisco Power Outage
technology - Posted On:2025-12-21 16:45:00 Source: slashdot
"On Saturday, videos shared widely on social media showed Waymo vehicles stopped mid-intersection with hazard lights flashing, forcing other cars to maneuver around them," reports the San Francisco Chronicle. The Independent notes that "Without working traffic lights, the driverless cars were seemingly left confused, with many halting in their tracks and causing major traffic jams. Local riders and pedestrians shared photos and videos of the vehicles stuck at intersections with long lines of drivers piling up behind them..." In some instances, several Waymos were piled up in front of a single intersection. "6 Waymos parked at a broken traffic light blocking the roads. Seems like they were not trained for a power outage," another social media user wrote. More from CNBC: San Francisco resident Matt Schoolfield said he saw at least three Waymo autonomous vehicles stopped in traffic Saturday around 9:45 p.m. local time, including one he photographed near Arguello Boulevard and Geary Street. "They were just stopping in the middle of the street," Schoolfield said. The power outages began around 1:09 p.m. Saturday and peaked roughly two hours later, affecting about 130,000 customers, according to Pacific Gas and Electric. As of Sunday morning, about 21,000 customers remained without power, mainly in the Presidio, the Richmond District, Golden Gate Park and parts of downtown San Francisco. PG&E said the outage was caused by a fire at a substation that resulted in "significant and extensive" damage, and said it could not yet provide a precise timeline for full restoration... Amid the disruption, Tesla CEO Elon Musk posted on X: "Tesla Robotaxis were unaffected by the SF power outage." Unlike Waymo, Tesla does not operate a driverless robotaxi service in San Francisco. Tesla's local ride-hailing service uses vehicles equipped with "FSD (Supervised)," a premium driver assistance system. The service requires a human driver behind the wheel at all times... The Waymo pause in San Francisco indicates cities are not yet ready for highly automated vehicles to inundate their streets, said Bryan Reimer, a research scientist at the MIT Center for Transportation and co-author of "How to Make AI Useful." "Something in the design and development of this technology was missed that clearly illustrates it was not the robust solution many would like to believe it is," he said. [He recommends "human backup systems in place around highly automated systems, including robotaxis."] State and city regulators will need to consider what the maximum penetration of highly automated vehicles should be in their region, Reimer added, and AV developers should be held responsible for "chaos gridlock," just as human drivers would be held responsible for how they drive during a blackout. Waymo did not say when its service would resume and did not specify whether collisions involving its vehicles had occurred during the blackout. Read more of this story at Slashdot.
Will Work Change Over the Next 20 Years?
it - Posted On:2025-12-21 14:15:00 Source: slashdot
What is the future of work? The Wall Street Journal asked five workplace experts and practitioners. So while AI "is already doing tasks once relegated to newly minted college graduates in many professions," the Journal predicts that in the next 20 years AI "will have an impact on the role of managers, how organizations measure business outcomes and accelerate tasks that once took months." A senior partner at the consulting firm Mercer predicts AI (plus advances in quantum computing) will enable entrepreneurs to reshape industries with a fraction of the resources traditionally required. Some other predictions: Alan Guarino, vice chairman and CEO of board services at the global consulting firm Korn Ferry: In 25 years, the workplace will likely be unrecognizable, with employees and AI operating as one. Yes, there will be tasks and entire jobs taken over by AI, but we will all be elevated to a whole new superpower to make critical and creative decisions. The idea that work was once done strictly by people will seem quaint to some. Tasks that took entire teams, and months to complete, will be crunched down to a few minutes, with success measured on metrics we can't imagine today. The middle layers of management — so central to today's corporate structure — could be a vestige of the past. The role of the leader too will change, as they directly oversee a collaboration of people and intelligent systems. The attitude toward in-person collaboration is growing and 25 years from now, counterintuitively, I believe face-to-face connection won't just be indispensable, but invaluable. Emotional intelligence will still set leaders apart. Those who blend empathy with tech savvy will be the ones shaping the future. Peter Fasolo, a former executive vice president and chief human resources officer at Johnson & Johnson, and director of the Human Resource Policy Institute at Boston University's Questrom School of Business: There will be fewer available workers in Europe, Japan and the U.S. over this time frame and the demographic shift will be profound. In addition, there will be even fewer young adults available for colleges in the U.S., even if they decide the investment is worth it. The implications of this shift will be the need for more investments in vocational and trade schools, and the need to invest in skill-based, not pedigree-based training. There will also be more on-the-job specific training. Companies will become classrooms. Companies that want a more sustainable relationship with employees will need an investment model versus a transactional one: We will invest in your skills so you can be a competitive professional in your domain. Read more of this story at Slashdot.
Bell Labs 'Unix' Tape from 1974 Successfully Dumped to a Tarball
technology - Posted On:2025-12-20 21:15:00 Source: slashdot
Archive.org now has a page with "the raw analog waveform and the reconstructed digital tape image (analog.tap), read at the Computer History Museum's Shustek Research Archives on 19 December 2025 by Al Kossow using a modified tape reader and analyzed with Len Shustek's readtape tool." A Berlin-based retrocomputing enthusiast has created a page with the contents of the tape ready for bootstrapping, "including a tar file of the filesystem," and instructions on dumping an RK05 disk image from tape to disk (and what to do next). Research professor Rob Ricci at the University of Utah's school of computing posted pictures and video of the tape-reading process, along with several updates. ("So far some of our folks think they have found Hunt The Wumpus and the C code for a Snobol interpreter.") University researcher Mike Hibler noted the code predates the famous comment "You are not expected to understand this" — and found part of the C compiler with a copyright of 1972. The version of Unix recovered seems to have some (but not all) of the commands that later appeared in Unix v5, according to discussion on social media. "UNIX wasn't versioned as we know it today," explains University of Utah PhD student Thalia Archibald, who researched early Unix history (including the tape) and also worked on its upload. "In the early days, when you wanted to cut a tape, you'd ask Ken if it was a good day — whether the system was relatively bug-free — and copy off the research machine... I've been saying It's probably V5 minus a tiny bit, which turned out to be quite true." Read more of this story at Slashdot.
Parrot OS Switches to KDE Plasma Desktop
technology - Posted On:2025-12-20 16:45:00 Source: slashdot
"Yet another distro is making the move to the KDE Plasma desktop," writes Linux magazine. "Parrot OS, a security-focused Linux distribution, is migrating from MATE to KDE Plasma, starting with version 7.0, now available in beta." Based on Debian 13, Parrot OS's goal is a shift toward "modernization, focusing on clearing technical debt and future-proofing the system." One big under-the-hood change is that the/tmpdirectory is now automatically mounted astmpfs(in RAM), as opposed to the physical drive. By making this change, Parrot OS enjoys improved performance and reduces wear on SSDs. This shift also means that all data in/tmpis lost during a reboot. ParrotOS senior systems engineer Dario Camonita explains the change in a blog post, calling it "not only aesthetic, but also in terms of usability and greater consistency with our future goals..." "While MATE will continue to be supported by us as long as upstream development continues, We have noticed and observed the continuous improvements made by the KDE team..." And elsewhere Linux Magazine notes two other distros are embracing the desktop Enlightenment: For years, Bodhi Linux was one of the very few distributions that used anything based on Enlightenment. That period of loneliness is officially over, withMX Mokshaand AV Linux 25. MX Moksha doesn't replace the original MX Linux. Instead, it will serve as an "official spin" of the distribution... The Enlightenment desktop (and subsequently Moksha) was developed with systemd in mind, so MX Moksha uses systemd. If you're not a fan of systemd, MX Moksha is not for you. MX Moksha is lighter than MX Linux, so it will perform better on older machines. It also uses the Liquorix kernel for lower latency. AV Linux has been released with the Xfce and LXDE desktops at different times and has only recently opted to make the switch to Enlightenment. Read more of this story at Slashdot.
Ten Mistakes Marred Firewall Upgrade At Australian Telco, Contributing To Two Deaths
it - Posted On:2025-12-19 19:30:00 Source: slashdot
An independent review found that at least ten technical and process failures during a routine firewall upgrade at Australia's Optus prevented emergency calls from reaching Triple Zero for 14 hours, during which 455 calls failed and two callers died. The Register reports: On Thursday, Optus published an independent report (PDF) on the matter written by Dr Kerry Schott, an Australian executive who has held senior management roles at many of the country's most significant businesses. The report found that Optus planned 18 firewall upgrades and had executed 15 without incident. But on the 16th upgrade, Optus issued incorrect instructions to its outsourced provider Nokia. [...] Schott summarized the incident as follows: "Three issues are clear during this incident. The first is the very poor management and performance within [Optus] Networks and their contractor, Nokia. Process was not followed, and incorrect procedures were selected. Checks were inadequate, controls avoided and alerts given insufficient attention. There appeared to be reticence in seeking more experienced advice within Networks and a focus on speed and getting the task done, rather than an emphasis on doing things properly." The review also found that Optus' call center didn't appreciate it could be "the first alert channel for Triple Zero difficulties." The document also notes that Australian telcos try to route 000 calls during outages, but that doing so is not easy and is made harder by the fact that different smartphones behave in different ways. Optus does warn customers if their devices have not been tested for their ability to connect to 000, and maintains a list of known bad devices. But the report notes Optus's process "does not capture so-called 'grey' devices that have been bought online or overseas and may not be compliant." "To have a standard firewall upgrade go so badly is inexcusable," the document states. "Execution was poor and seemed more focussed on getting things done than on being right. Supervision of both network staff and Nokia must be more disciplined to get things right." Read more of this story at Slashdot.