Customer Relationship Management (CRM) Software supports all aspects of a corporation’s sales, marketing, and provided service. The core function of CRM is to organize and facilitate a company’s communication with its current or potential customers.
Information tracked in a CRM system include contact information, prospect mapping, sales history, customer communications, customer technical support requests, and more. The more successful Enterprise CRM solutions also supports a company’s ability to measure and ‘score’ the priority of certain sales activities or prospects.
Below are some top CRM Software products for businesses.
The Salesforce cloud is an on-demand customer relationship management (CRM) suite offering applications for small, midsize and enterprise organizations, with a focus on sales and support. The Salesforce app has capabilities that include sales management, marketing automation, partner relationship management and customer service.View
BPM Online CRM is a cloud-based software that merges customer relationship management features with business process management capabilities. Cloud-based CRM systems deliver automated business processes to manage the complete customer journey – from lead nurturing to opportunity management, and continued account maintenance.View